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The Department of Justice and the Federal Trade Commission issued this blog post on 02.22.2012.
The following post appears courtesy of Richard Goldberg, Assistant Director of the Civil Division's Consumer Protection Branch.
Why don't you see people using QR codes from their smartphones?
Full article at http://www.5circles.com/qr-codes-not-hitting-the-spot/
This is combining two technical subject areas to explain some details about surveys to IT professionals. Stop reading if your eyes glaze over.
The Seattle Paid Sick Time and Paid Safe Time Ordinance goes into effect on September 1, 2012. The Ordinance will require that employers with more than 4 full time equivalent employees provide to employees who work in Seattle specified amounts of accrued, job-protected paid time off for personal illness, family care and other purposes. The Ordinance applies to businesses across the Puget Sound region, and each must review their sick leave policies for compliance wtih the ordinance.
The Seattle Paid Sick Time and Paid Safe Time Ordinance goes into effect on September 1, 2012. The Ordinance will require that employers with more than 4 full time equivalent employees provide to employees who work in Seattle specified amounts of accrued, job-protected paid time off for personal illness, family care and other purposes.
Every private sector employer that employs more than four full time equivalent employees, at least one of whom performs work in Seattle, is covered by the law. …
Planes are late often. Passengers miss connecting flights too often. This issue was brought to mind on a trip to and from Boston, last year. I’m an efficiency expert and I was struck with a brilliant idea the night right after I missed my flight home. I am surprised the brilliant industrial engineers and managers at every airline have not implemented this very simple system to reduce missed connections. I can’t believe this idea has not crossed someone’s mind before.
Please indulge me as I relay my recent travel log. Monday I was flying to Boston with a connection in Philadelphia. The flight into PHL was late and I thought I was going to miss my connection to Boston. I did miss my flight yet US Airways had arranged for the next flight out that evening and I got a $10 meal voucher to boot. Not bad. On board the same flight were 7 passengers going to Frankfurt. The flight attendants made several announcements to ask the other passengers to wait in their seats…
Things you do right or wrong in a survey can not only impact the quality of the results, but also impact customers perceptions of the company. Learn from a recent customer satisfaction survey.
Full article at http://www.5circles.com/survey-tip-pay-attention-to-the-details/
When a contract dispute arises, it is usually best to get past it quickly so you can get on with growing your business. Using a "rocket docket" arbitration clause in your contracts can help you achieve this result.
I'm not a fan of arbitration. I have found that it costs just as much if not more than a court battle, and you cannot appeal an arbitration gone bad. These are serious issues that every business owner and executive should discuss with their attorney.
I'm also not a fan of court battles because they take so long and cost so much. When it comes to the consumption of pay by the hour legal services, time is money, and time is serious money when the trial date is 18 months away.
Here is a…
Courageous and fierce leadership means making good decisions when faced with a crisis. Joe Paterno and his cronies in the athletic department did not. Now, the trustees of the university are faced with their own crisis being played out on a national stage. What should this teach you as a business owner or executive?
It only takes one mistake…
Joe Paterno
Legendary Penn State football coach Joe Paterno is stepping down at the end of the season and leaving Happy Valley in disgrace. Not for anything that happened on the football field; not for wins and losses; and not even for NCAA violations. His 61 years at the same institution (46 as head coach) ends abruptly because he made poor decisions and turned a blind eye to issues involving his subordinates.
Paterno was aware of allegations…
In our work with family businesses, we've seen owners, managers and rank and file employees who suffer from presenteeism: people who are physically present on the job but whose productivity is limited due to physical, mental, or emotional afflictions. Learn how to deal with and better yet, prevent it your family business.
You suffer from "presenteeism" in your business if you have one or several staff members who are physically present at the job but whose productivity is limited due to physical, mental, or emotional afflictions. They may be employees who are toughing out illness or chronic afflictions. Or, they may be physically healthy but have a high desire to leave their job but don't. These employees tend to have lower commitment, be more dissatisfied with their jobs and reduce morale on their team. In…
Why the Dot.Com Era Imploded, then Exploded, and Why the Hangover Persists
One of the lesser remarked-upon characteristics of the Dot.Com Era (DCE) was the frenzied push by virtually the entire telecommunications industry to make customers replace almost everything that had ever been installed by virtually the entire telecommunications industry . The most common claim was, in effect, that if you didn't remake your company today (using our new IP and VoIP technology and products, of course) you wouldn't be able to compete tomorrow.
To the contrary,…
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Thanks for the heads up. Has the City of Seattle sent out information to employers on this yet?