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As a business owner, have you attained financial peace of mind knowing that you will be able to someday sell your company, comfortably retire and be positioned to do "what you want - when you want?" Do you know what it takes to get there and have a plan to get it done?
Building enterprise value by design - not chance - is more than a concept. There is no "one-size fits all" method for doing this; however there are things that do work, each and every time. Do you know what they are?
Come listen to a one hour presentation designed to entertain, inspire and provoke thinking about how to proactively define and achieve life and financial goals through your business. Earl will share his Top 10 List of takeaways that can immediately put you on the path to building value in your business while creating greater work/life balance.
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This interactive presentation will allow you to stop lurking in elevators looking for new business and is guaranteed to make it easier to answer that question:
"So what do you do?"
Learn how to turn what for many is a gut-wrenching experience into a pleasant conversation. Look forward to meeting strangers because you will know how to deal with the inevitable question in a way that is positive for both of you. Understand how this approach leads to success on and off-line.
Presented by Jerry Fletcher, Networking Ninja.
This interactive presentation will allow you to stop lurking in elevators looking for new business and is guaranteed to make it easier to answer that question:
"So what do you do?"
You will learn how to turn what for many is a gut-wrenching experience into a pleasant conversation. You will look forward to meeting strangers because you will know how to deal with the inevitable question in a way that is positive…
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Every business has intellectual property but many don't know what they have. In this session, you will learn how to classify your intellectual property as copyright, trademark, trade dress, trade secret or patent and key strategies to ensure what's yours stays yours.
Is protecting your Intellectual Property a necessity, a nice-to-have, or a waste of time? Entrepreneurs and CEOs around the world ask this question regularly - and the answer differs for each business and each circumstance as the answer is driven primarily by what can be protected, for how long, and the risks associated with not proactively protecting your IP.
What is it? An important first step is getting an understanding the different types of IP. Patents are what we consider…
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No longer are fires, floods, and other physical calamities the only perils that will stop or kill your business. Cyber liability, reputation risk, and avoiding fraud and identity theft (to name just a few) can cripple your operations. Learn how to be a true leader for your organization and your employees.
Risk management is a dying concept. The 21st century needs business leaders who know how to respond to crisis.
Dan Weedin, CIC is a crisis leadership expert. He has a series of presentations ideal for any business leader or executive to enhance their leadership skills and protect their business from disaster...
Beyond Fires & Floods
Decisions made in real time during crisis are rarely very good. This is your chance to use 20/20 hindsight! This program will help you understand the 5…
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Whatever you are doing is great. How would you like to do it just a little better? Everyone does the best they can with the information they have available. When you don’t know what you don’t know, how do you find ways to improve your business processes?
Approximately 1 hour
Learn and practice a classic four step process improvement methodology. Pete has created a fun and interactive demonstration to make the case for improving any process you manage.
Plan-Do-Check-Act or PDCA is an archetypal technique dating back centuries to the scientific method. Today the PDCA genes are apparent in the Six Sigma, DIMAC practice.
Pete DiSantis' specialty is "profit search and rescue". He is an Efficiency and Effectiveness Expert. Pete brings over 35 years of experience in…
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Organizations that want to improve their effectiveness leading to growth and greater bottom line profits are attempting to become more collaborative. Yet, very few know what the key success factors of collaboration are in order to produce those results.
Finding the what, how, when, where and why of collaboration is a result of getting to know us, join our speaking events, tele-seminars, and live seminars. Materials and topics are focused from the basis of the book Creating a Collaborative Enterprise-Retool Your Organization To Dominate Your Market! by Robert L. Nitschke.
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I've enjoyed presenting this workshop for business owners. We provide an overview of taxes and tax saving ideas for the single owner business. This topic can go from 20 minutes to 1/2 day.
We start by covering the big things like travel, meals & entertainment, home office rules, record keeping, employment matters, and more. Everyone in attendence should learn something to help them save on taxes.
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April 27, 2011
Embracing the "Customer-First" Culture: Running Your Business Like a World-Class Brand
As Peter Drucker said “Profits follow customer satisfaction, not the other way around”. Many of us know "The Customer is Always Right" but know many companies rarely meet that common-sense bar for satisfaction and service. What would your customers say about you? Find out how the worlds' greatest "Customer-First" businesses got where they are today and learn how to approach the changes you need to create a stronger bond between your Customers and your Brand that drives profits.
Being a "Customer-First" Organization is not a marketing campaign, but a way of doing business that impacts every part of your organization. Learn about how ever part of your business has a role to play in transforming how your customers think about you:
- Management - How do "Customer-First" cultures build their organizations? What do they do differently in regards to managing people? Why is "Branding" a critical task for management, not just for marketing? Learn how Management can make the…
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Are your customers satisfied with your products or services? Do you know what makes them satisfied, what makes them buy more, what makes them recommend your company? And why improving satisfaction, if done correctly, is likely to improve profits?
1-2 hours
Business people generally know that satisfying customers is a good thing, but they don't necessarily understand the link between satisfaction and profits. Equally important, which customers should be targeted with improvements; those who complain most or those who are already pretty good customers?
The session will show how the Secure Customer Index can be used to measure satisfaction and to profile customers so that sales, marketing, and development efforts are most effective. We'll also…
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This seminar will show how smart companies use research effectively to improve customer satisfaction (and profits), to introduce new products that sell, and to beat the competition.
1-2 hours
Many small business owners have a vague idea of what market research can do, but don't see it as a fit - perhaps for perceptions of cost or not knowing enough about how to apply it to their business. And in larger companies you may be isolated from the market research function.
If you don't understand who your prospects are, what motivates them, and how to reach them, your marketing and sales efforts are likely to be inefficient. In this interactive session, attendees will learn:
- How market…
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