Whatever you are doing is great. How would you like to do it just a little better? Everyone does the best they can with the information they have available. When you don’t know what you don’t know, how do you find ways to improve your business processes?
Approximately 1 hour
Learn and practice a classic four step process improvement methodology. Pete has created a fun and interactive demonstration to make the case for improving any process you manage.
Plan-Do-Check-Act or PDCA is an archetypal technique dating back centuries to the scientific method. Today the PDCA genes are apparent in the Six Sigma, DIMAC practice.
Pete DiSantis' specialty is "profit search and rescue". He is an Efficiency and Effectiveness Expert. Pete brings over 35 years of experience in industrial engineering, logistical operations management, performance improvement with the development of management and leadership training.
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